When you send a project for signature through Tomorro, signatories automatically receive 3 reminders every 5 days by default : no manual action needed.
Resend a signature request via Tomorro
If the automatic reminders have already been sent but the project remains unsigned, you can follow up manually in two ways:
Copy the project link and email it directly to the relevant signatory.
Add a comment in the project activity, mentioning the signatory using
@signatoryname
. They’ll receive a notification.
These steps are often enough to get the process moving without waiting for the next automatic reminder.
Resend a signature request via DocuSign
If the signature request was sent through DocuSign, you’ll need to resend it directly from your DocuSign account:
Log into DocuSign using the account that sent the contract.
On the home page, click “waiting for others”.
Find the relevant document and click “resend”.
The signatory will receive a new email inviting them to sign via DocuSign.