If an error is detected in the counterparty’s first or last name, the correction must be made by the counterparty themselves.
Access the contract
Ask the counterparty to open the contract using their access link.
When accessing a contract for the first time, the counterparty is required to enter their first and last name.
Modify the information at the time of signature
When signing the contract, the signatory will be asked again to enter:
Their first name
Their last name
Their initials (if initials are required)
They can then correct or modify this information before inserting their signature.
It is not possible to modify this information on their behalf.
Apply the same process on DocuSign
The process is identical on DocuSign.
The signatory must confirm their full name, initials (if required), and signature.
Only the person signing the contract can modify this information.
If there is an error, simply ask the counterparty to proceed with the signature to correct their information.