Oro operates on a credit system.
Depending on your Tomorro subscription, a certain number of monthly credits is allocated to your entity. These credits are shared among all your team members and are not individually assigned to each person.
Understanding credit deduction
Credits are deducted each time you perform one of the following actions with Oro:
Action | Credit |
Data extraction | 1 credit per field actually filled by Oro |
Sending a message to Oro | 1 credit |
Manual contract summary generation | 1 credit |
Reformulation of a text passage | 1 credit |
Translation of a template, a clause, or a field | 1 credit per element translated |
When translating a template that contains clauses or smart fields, each translated element inside is counted separately and deducts an additional credit.
Automatically generated summaries by Oro do not consume any credit. Only manually triggered summaries are charged.
Credits included in your subscription
Depending on your subscription, you are entitled to a certain number of credits included each month:
Plan | Credits available per month |
Pro | 50 |
Scale | 150 |
Enterprise | 250 |
Managing credit depletion
Once all your monthly credits are used up, access to Oro's features will be temporarily blocked. Don't worry, your credits will automatically renew the following month!
Your credits do not carry over from one month to the next. For example, with a Pro subscription, if you have 5 credits left at the end of the month, your balance will reset to 50 credits the following month.
The blocking after credit depletion does not apply to organizations with unlimited access.
If you would like unlimited access for all members of your team, you can contact your Customer Success Manager or reach out directly via Tomorro to upgrade to the unlimited version.