You're trying to access a contract on Tomorro and see the message "Access denied".
Here are the most common situations to check:
Email address
You are logged in with a different email address than the one used in the contract:
Tomorro may automatically log you in with an email saved in your browser, but that email might not match the one linked to the contract’s contract.
➡️ Check the email you’re logged in with. Log out and sign in again using the correct address if needed.
Contract participant
You are not listed as a participant in the contract: Even with the correct email address, if you haven’t been added as a contract participant, access will be denied.
➡️ Contact the contract administrator or the person who sent you the contract to ensure your email has been added as a participant.
Folder access
You don’t have access to the folder containing the contract: Access to the contract also depends on your permissions on the parent folder. Without those rights, access will be blocked.
➡️ Ask the administrator to grant you access to the folder where the contract is located.
Contract deleted
The contract has been deleted: If all the above checks are in order but you still get an access error, the contract may have been deleted.
➡️ Ask the administrator to confirm the contract’s status.