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Delete or change a member’s role in my organization

How can I manage member roles or delete a user from my organization?

Updated this week

Only Administrators can manage organization members: change their role or remove them from the Tomorro account.

Access member management

  • Click on your company name at the top left of the main menu

  • Open Workspace Settings

  • Go to the Members tab

You will see the list of all organization members along with their current role.

Change a member’s role

Changing a role allows you to adjust a user’s permissions without removing them from the account.

  • From the Members tab, select the relevant member

  • Click on their current role

  • Choose the new role to assign

  • Save the change

The role update is applied immediately across the entire platform.

Delete a member

Removing a member results in their permanent removal from the organization.

  • From the Members tab, select the relevant member

  • Click Delete member

Choose a substitute member

Before confirming the removal, you must mandatory designate a substitute member.

This substitute ensures continuity for the data and projects managed by the removed member.

  • The substitute must have a role at least equivalent to that of the removed member

Example:
If you remove a Manager, you must replace them with a Manager or an Administrator (a User is not sufficient).

Confirm the removal

  • Select the substitute member

  • Confirm the removal

⚠️ Any removal is final.

Understand the impact of the removal

When a member is removed:

  • Ownership of their items is transferred to the substitute:

    • templates

    • folders and subfolders

    • projects

  • Action history remains available in project activities

Past actions of the removed member are preserved for audit and traceability purposes

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